How can I write to Amazon directly?

How can I write to Amazon directly?

If you would like to call Amazon customer service directly, dial 0800 3 Otherwise, follow these steps: Go to the Amazon customer center. In the first step, select your concerns between the items “My order”, “Kindle” and “Other” (see picture).

Where can I find the contact form on Amazon?

At the bottom in the left column you will find the button Contact us, which you have to click on. On the contact page you can switch between the topics My Order, Devices, Digital Content or Prime and Other. Under point 2 you then narrow down the topic of your question.

Who is my contractual partner at Amazon?

Purchases that are processed through your own online shop have the advantage that only two parties are involved: the customer and you. When a contract is concluded through other sales platforms, a third contractual partner is also on board, in this one Case of Amazon.

Who is the seller on Amazon?

Marketplace sellers are independent sellers who sell new, used, and remanufactured items, as well as collector’s items. The ordering process does not differ from that for orders placed directly with Amazon.de.

How can you complain about a seller on Amazon?

Amazon: Report seller – How to proceed Log into your account and select the Amazon contact form. Under point 1, you must select the order that caused problems with the seller. You will now be automatically redirected to point 2.

What to do if the Amazon seller does not respond?

You can apply for the Amazon Pay A-to-z Guarantee if the seller doesn’t respond or if the matter isn’t resolved to your satisfaction.

How can I see open invoices on Amazon?

Open invoices that have not yet been paid are displayed in the SC on the “Open invoices” tab with the transaction type “Order” or “Refund”.

How can I ask a question on Amazon?

To ask a question, please scroll down to the “Customer Questions & Answers” feature on the item’s product page. You can enter your question in the text field and then click on “Questions” to submit it.

What can I do if my Amazon order doesn’t arrive?

Quick guide Go to www.amazon.de.Go to “My orders” Click on “Track delivery” next to the missing order. Check the delivery status, a neighbor may have accepted the package or something similar. If not, contact us Amazon via the contact form.