How to Upload Wav File to Avaya IP Office

If you want to play music on hold on your Avaya IP Office phone system, you must first format the file in the right format. AVAYA recommends the 8-khz wav format. There are several free audio converters available in the market that support this format. Once the file is formatted, you should upload it to Avaya. The system will then play the hold music.

Avaya Aura Media Server is a software-based media application platform that runs on a general-purpose operating system. It is designed to work on commercial-off-the-shelf (COTS) hardware. You can configure up to 9000 announcements for a single instance of Avaya Aura Media Server.

To customize your recording files, you need to connect your Avaya IP Office to the Internet using a computer with an Ethernet connection. Once you have the required settings, you can then open the Voicemail Pro application and start uploading audio recording files.