How does communication between transmitter and receiver work?
In the sender-receiver model by Shannon and Weaver, messages or statements are transported from a sender to a receiver. These messages must be encrypted by the sender and decrypted again by the recipient. This only works if no sources of interference intervene.
What is successful communication?
However, successful communication presupposes that both dialog partners have positive feelings after a conversation. Even if a conversation turns out to be controversial and in favor of one person, the other ‘loser’ should still have the feeling that his or her concerns and feelings have been taken seriously.
What does good communication do?
Good internal communication has an external effect The more open and friendly people deal with each other, the more productively all colleagues work. You come to work more motivated and less afraid of making mistakes.
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